FOR healthcare
Titan
(CM - Communications Manager)
Titan for healthcare is a platform that centrally manages external communications, including results, reminders, appointments, surveys, diagnostics, and prescriptions.
It offers customizable levels of encryption and security for omnichannel control of all messaging.
Automate communications to trigger with any given event
Events such as closing a case, approaching dates, or new diagnosis entries can automatically trigger communications such as result delivery, appointment confirmations, surveys, forms, and notifications, ensuring timely and personalized patient engagement.
Leverage ready and custom templates for e-mails, WhatsApp templates or SMS
You can effortlessly create templates using a drag-and-drop element system tailored for healthcare communications, encompassing forms, result delivery, and more, streamlining the process of crafting engaging and informative content.
Provides analytics and reporting on communication performance.
Dashboards and reports offer insights into communication outcomes, covering metrics like Click-Through Rates, Open Rates, Bounce Rates, and Deliverability, empowering data-driven decisions and ongoing refinement of communication strategies.
Identifiable Patient Omnichannel Communication Flow
You can track every patient’s communications, from appointment booking to result delivery, regardless of the channel used for each interaction, ensuring seamless care coordination and comprehensive record-keeping.
Multichannel deployment and monitoring
Complete patient interaction through our comprehensive platform:
- Chatbot
- Notification
- Social Media
- SMS
All the basics, with an intuitive interfase and a quick-start set up
Foundational Features
empowering Communication
Every product of our Mango Suite for healthcare can leverage Titan as a communication manager.
Titan is an exceptionally powerful enabler when you need to activate any outreach throughout your entire operation.
The following are examples of the actions that may be programmed using Titan as an extension module for other products that can use communications to generate information, engagement or drive action.
CLINICA OSTRAUMA
Unlocking Synergy
Examples of synergy between Titan and other products
Eagle
PDP (Patient Data Platform)
Eagle identifies and categorizes potential patient cohorts, such as populations in need of a vaccine or individuals with diabetes who may benefit from a new treatment.
Titan sends informative e-mails, encrypted forms to be filled, or reminders for an on going treatment.
Adam
VAN (Vendor Neutral Archive)
Adam stores enriched images and documents related to lab test results, prescriptions, radiographs, or any other exams.
Titan automatically sends secure emails to patients containing their results, & recommendations.
Zeus
PM (Process Manager)
Zeus manages all steps of a procedure, including informed consent, preparation instructions, and a post-surgery survey.
Titan will deploy all emails, SMS, and WhatsApp messages, allowing patients to fill out any forms, receive relevant instructions, and complete satisfaction surveys
Mango Forms generates customizable fillable forms for various purposes, from contracts and consents to orders, surveys, and approvals.
Titan enables the sharing of any form via email, SMS, or WhatsApp for completion or submission
Mango Results manages all patient results, stores them and makes them available to patients.
Titan sits within the result dedicated microsite, so patients can send their results through any channel of their choice.
Mango Real Time aggregates the real-time statistics from all waiting rooms.
Titan automatically emails the dashboard to designated recipients for information or control when a certain number of patients are in queue.
OUR OFFER
Complete product suite specialized for healthcare organizations
We offer a comprehensive ecosystem designed to seamlessly support various aspects of patient care and internal operations. From efficient patient data management to comprehensive control over all clinic processes and digital transformation initiatives.
PATIENTS &
MEDICAL
