case study
Informed Consents for Hospital Universitario Clínica San Rafael
Implementing a dedicated platform for securely signing informed consents ensures that all involved parties—including patients, family members, and medical staff—can complete and sign each step of the process flow.
Accomplishments
-30%
22.500
+14.3K
+2.2K
In the error rate
Minutes Saved
USD cost reduction
Consents per month
OUR PARTNER
About the partner
Hospital Universitario Clínica San Rafael, founded in 1929, is a prominent healthcare institution located in Bogotá, Colombia. It is known for providing high-quality medical services and has a strong reputation in various medical specialties, including pediatrics, therapeutic support, surgery, emergency services, and diagnostic assistance, among others. The hospital has also received an award for Outstanding Achievement in Reducing Environmental Footprint in Energy and Sustainable Procurement Implementation.
The challenge
Ensuring Patient Understanding and Shared Decision-Making in Medical Treatments
The client was aware that hospitals and medical centers should streamline the process of signing informed consent to protect patients’ rights. This document indicates the patient’s approval of a specific medical treatment and their understanding of its risks and benefits, helping to prevent potential issues such as:
This may occur if the patient is not adequately informed about the treatment and its associated risks.
Patient refusal can often occur when unexpected complications arise during a medical treatment.
The possibility that signatures may be missing from either the patient or medical staff.
Finding legal documents related to a medical case years later can be a tedious task.
product #3
Adam
DEI (Digital Enterprise Imaging)
A revolutionary cloud-based platform that is more than just storage. It organizes, visualizes, searches, and shares medical images and files more securely and faster than ever before.
In this case, Adam serves as an intelligent data keeper and orchestrator. All Informed consents are save guarded and multi-tagged for easy sorting, grouping, retrieval and sharing.
product #2
Titan
PNM (Patient Notification Manager)
Titan orchestrates communication through email, text, and WhatsApp, ensuring the right message reaches the right person at the right time.
In this case, Titan sends notifications and messages through the selected channel so everyone involved in the medical procedure knows what to do and when to do it, and can easily sign and complete the required forms. Titan also sends the final informed consent document to patients and involved parties for their records.
product #1
Mango Forms
An innovative blockchain-based document management software that can be tailored to the unique requirements of any healthcare organization.
In this case, Mango Forms served as the central tool for signing informed consents by multiple parties, including the patient, a family member, doctors, and medical staff. This ensured that each person completed the necessary information at the right time and in the correct order, resulting in a single digital document that the clinic can securely manage with AI assistance.
Our platform for signing informed consents improves healthcare efficiency and quality. It simplifies and speeds up the process for patients and medical staff.
Transformative Solutions: Driven by Our Core Products
THE SOLUTION
the results
Revolutionizing Informed Consent: Solving Staff Participation with Digital Signatures
By using a digital signature system, the significant problem of lack of participation by medical staff has been completely resolved, which has improved efficiency in managing informed consents.
We helped ensure that consents are signed and archived in accordance with legal and regulatory requirements.
By using a digital platform, the processes of informed consent signature were automated, saving time and reducing errors.
We enabled patients and medical staff to sign consents remotely, offering convenience for those unable to travel or signing.
By reducing the need to print and store paper documents, we lowered costs associated with document management.
Blockchain tech enhanced security by storing docs in a decentralized way, preventing unintentional changes or deletions.
CASE STUDIES
See how it´s been done by some happy clients
Patient Viewer
Our platform delivers medical images from a PACS system or CT scanner directly to the clients with Mango Patient Viewer, an intuitive and secure cloud-based solution.
Automated Diagnostic Images
We automated processing of diagnostic images through a gateway. These images are stored in our AI Storage module, allowing patients to efficiently access their information.
OUR OFFER
Complete product suite specialized for healthcare organizations
We offer a comprehensive ecosystem designed to seamlessly support various aspects of patient care and internal operations. From efficient patient data management to comprehensive control over all clinic processes and digital transformation initiatives.
PATIENTS &
MEDICAL
