S O F T W A R E S O L U T I O N F O R B U S I N E S S E S

Our platform enables personalized and targeted communication with customers by segmenting data based on various factors. This results in more effective messaging and customized resources for different groups.

Our CDP facilitates communication through email, text, and social media, enhancing customer engagement and accessibility. Businesses can connect with customers through their preferred channels

Customer Data Platform Know and engage your audiences by optimizing every single Digital Touch Point

100% configurable to any desired workflow

We integrate legacy systems, different devices and platforms.

Since day 1, we fill the informational gaps with big data. 

Our solution integrates data to allow intelligent decision making

How can you use our platform?

  • Personalized Communication
    By segmenting data based on factors such as demographics, age, and behaviors.

  • Improving insights and decision making
     it can make more informed decisions about how to engage with and serve their customers.

  • Targeted messaging
    By integrating with data sources such as CDP, it can personalize messaging that can improve communication and participation.

  • Creating a unified view of the customers
    Combines data from different sources so it can be used to improve services and personalize communication.

  • Improved communication
     The ability to communicate through multiple channels in the ways that are most convenient and effective for them.

  • Real-time and high volume communication
    It is designed to handle large volumes of communication and real-time communication.

Some industries which can apply these concepts 

Healthcare

Sports

Education

Government

Telecommunication

What function does it serve?

Omnichannel Communication System

  • Provides analytics and reporting on communication performance.

  • Scalability to handle high volume and real-time communication. 

  • Creation and delivery of communication across multiple channels.

  • Targeted messages based on customer data and behavior.

Segmentation Datagraph

  • Enables the creation of segments and audiences based on customer characteristics and behaviors.

  • Collects and aggregates data from various sources.

  • Unifies customer data across multiple channels and devices.

What do we solve?

  • Siloed customer data: by providing a more complete picture of each customer through integration.

  • Disjointed customer experience: by providing a single, unified platform for a seamless customer journey.

  • Incomplete customer information: by collecting and analyzing more comprehensive customer data.

  • Lack of data governance: implementing strict data policies and controls.

  • Difficulty of measuring the impact of customer data-driven decisions: by implementing robust analytics and reporting capabilities.

  • Inability to personalize communication: by leveraging customer data to create tailored and relevant messaging.

  • Limited channel options: by diversifying and expanding the available channels for customer communication and engagement.

  • Lack of automation and scalability: by implementing automated processes and scalable solutions for managing customer data and interactions.

  • Automated Event driven communication like: birthdays, shopping cart actions or abandonment, proximity, etc

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AWS FROM DAY ONE

At Mango Soft, we rely on Amazon Web Services (AWS) to power our Cloud Services. AWS offers robust technologies and services that enable us to provide our customers with a scalable, reliable, and cost-effective solution. Our use of AWS technologies enables us to provide a high-availability of our solutions.

Contact us!

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